Since inception of “CPI – SEPL Satcom Service Centre” our motto is to give best customer care and trouble free services to our valued customers and critically analysed every failure report of our equipment or systems at site. Detail root cause analysis revealed that a major part of equipment failures were due to destructive surges and ESD.  In our research it was also observed that lighting and surge protection and good Earthing practices for the equipment were the neglected part in the systems. To offer a better solution for sophisticated & sensitive electrical gadgets complicated electronic systems, Satcom Elektronics opened Lightning and Surge protection solution division, technology partnering with USA Company.